Difficult professional interactions are a reality in every Calgary workplace — how you handle them determines their impact on your work and relationships. This workshop gives you practical, learnable strategies for staying composed and effective when conversations get challenging. Techniques that hold up in real Calgary organizational contexts.
Prerequisite: none
Difficult professional interactions happen in every Calgary workplace. This workshop gives you a practical, learnable approach to handling them -- staying composed, staying effective, and turning potentially damaging conversations into manageable ones. Skills that hold up in real organizational settings.
» Cancellations made more than 5 days before a course date qualify for a full refund minus a $35 administration fee per student.
» Cancellations made less than 5 days before a course do not qualify for a refund but the class may be rescheduled.
» Cancellations made within 48 hours of the start time are not eligible for a refund and may not be rescheduled.
» We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.
» There is no charge for rescheduling when you inform us at least 3 days before the course.
» An administration fee of $35 per person is charged when rescheduling less than 3 days before a course.
» Student substitutions are free. If you cannot take a course maybe your colleague can. Just let us know.
» It is rare that classes do not run as scheduled but we do reserve the right to reschedule previously confirmed classes.
